Success and Failure in eGovernment Projects

Frequently Asked Questions

The "Success and Failure in eGovernment Projects" section of this website is designed to answer the following questions, which can also be used as a key to contents in the section.

Understanding eGovernment Success/Failure

• What is e-government?
• What is e-government success and e-government failure?
• How common is e-government failure (and success) in developing/transitional economies?
• What is the impact of e-government failure: both good and bad?
• Where can I find some case examples from developing/transitional economies of e-government success and failure?
• What causes success and failure of e-government projects in developing/transitional economies?
  • Factor Answer
  • Design-Reality Gap Answer

Practical Techniques: For Implemented eGovernment Projects

• How do I know if my e-government project was a success or a failure?
• How can I learn from my e-government project's failure?
• Why did my e-government project fail?

Practical Techniques: For Planned or In-Progress eGovernment Projects

• Is my e-government project likely to fail? If so, why? (i.e. how can I do risk assessment?)
• How can I make my e-government project more likely to succeed/less likely to fail?
  • Design-Reality Gap Answer
  • Factor Answer

Other Materials

• Where can I find other online materials about this topic?
• How can I add my resources and ideas to this topic?

Training

• I want to run a training session on e-government success and failure. Where can I find suggestions and materials?